FAQs
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General information
What is a Track & Trace system? (telematics)
A Track & Trace system is a technology that allows you to track the location and status of an object in real time and view its history.
It is basically the digital bridge between the sender and the receiver.
Who can use our tracking solutions?
Our solutions are designed for businesses, fleet managers, and individual users who want greater control, security, and insight into their assets.
What types of vehicles or objects can be tracked?
You can track cars, motorcycles, trucks, heavy machinery and other valuable equipment.
Do I need technical knowledge to use the system?
No. Our platform is user-friendly and designed for ease of use, with no technical knowledge required.
Platform & Features
What features does the tracking platform offer?
Features include real-time tracking, route history, alerts, reports, geofencing, and device status monitoring. For more information, see our solutions.
Can I also use the platform via mobile devices?
Yes, the platform is accessible via both desktop and mobile app for your convenience.
Can I manage multiple vehicles from one account?
Yes, our system allows you to manage multiple vehicles or assets from one account.
Data Security & Privacy
How secure is my tracking data?
Your data is protected using industry standard security measures and our servers are located in Europe to ensure high reliability and protection.
Who has access to my tracking data?
Only authorized users with secure login credentials have access to your data.